Over 30,000 Businesses Across SA Trust EML For Their Work Injury Insurance Services

We’re here to help

As a specialist provider in work injury insurance, our teams work together to deliver the best outcomes for workers, employers and our industry partners.

Our experienced professionals are here to work with you to effectively manage your premium and claims, and provide the advice and support needed to help people recover from injury and get their lives back.

With a team of nearly 50 Mobile claims specialists, we provide personalised face to face service and early intervention to help people recover from workplace injury more quickly.

Contact us

For information about EML services in SA contact us

08 8127 1100


GPO Box 2575, Adelaide SA 5001


Claims & Return to Work support

Our experienced professionals are here to provide you with advice and guidance for all aspects of your workers compensation needs.

Report an injury or make a claim

Call 1800 MUTUAL (1800 688 825) to speak with a customer service representative.

Or click here to request a call back and leave your details and we will call you back within your preferred time period.


Premium & policy support

Take out a policy and register with ReturnToWorkSA

To start a new policy you are required to register as an employer with ReturnToWorkSA  

Online Services

EMpower is EML's Free online portal, providing employers and brokers with flexible and secure access to their Work Injury insurance and much more.

To access EMpower visit Click here

To register for EMpower Click here For assistance call: (08) 8127 1100 

Make the switch to EML

To switch to EML simply call or email us for assistance. 

08 8127 1400



Claims Cost Summary Reports

For a copy of your Claims Cost Summary Reports simply email your request to


Weekly Payment Reimbursement Request

Reimbursement can be requested via the Weekly Payment Reimbursement Request (WPRR).

Expense Forms



At EML we’re committed to keeping you up to date with changes from ReturnToWorkSA and explaining what they mean for your business.

Click here to receive updates

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