Bushfires are having a devastating impact throughout Australia. Many of our customers – injured workers and employers – are affected. We will continue to provide support and care during this difficult and stressful time.

The EML team has been contacting impacted workers and employers to offer assistance. We will continue to ensure workers are paid as usual and work with our customers to identify solutions when access to their GP or treating health practitioner is not possible, and/ or claim-related paperwork is delayed. For help and advice please contact your EML case manager or contact EML in your state or territory: 

We will also assist employers whose businesses have been impacted and may be unable to pay their injured workers. For help and advice, please contact your EML case manager.

Some people may sustain an injury in the course of their work as a result of the bushfires. These people could be eligible for workers compensation. If so, the usual claims process in each State applies – Make a claim.

Air quality

Due to the smoke from bushfire-affected areas, air quality in some regions are at levels rated as hazardous or very poor.

Employers need to provide a safe and healthy workplace for their workers and this includes the potential impact of smoke haze. You can monitor the air quality in your area:

Emotional support

It is normal for a distressing or frightening event to affect people physically, mentally and emotionally. The impact can be felt weeks or months after the event. In addition to talking to your case manager, you can seek help from these organisations:

Your employer may also have an Employee Assistance Program where you can access free, confidential support.