Rebecca, Case Manager

Rebecca started with EML in January 2014 as a case manager with the National Self Insurance portfolio. Prior to this, Rebecca worked at Woolworths in the workers compensation department as a case manager in the medical management team. Rebecca is currently participating in the case manager to senior case manager pilot program.

What do you enjoy about working at EML?

The learning and support received from superiors.

What is your proudest achievement to date working at EML?

A phone call from our CEO as part of our recognition program for where I had helped save the portfolio $120,000.

What do you most enjoy about your current role?

The amount of knowledge being learnt each day.

What does our mission statement ‘we help people get their lives back’ mean to you and the role you perform?

To me it means giving people the freedom to complete tasks and return to activities they once enjoyed prior to the injury.

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